Your data is in safe hands

Privacy Policy

Effective Date: 01/01/2025

Welcome to Precise Air & Heating. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our services.

1. Information We Collect

To provide high-quality HVAC services and enhance your experience, we collect different types of information:

a. Personal Information

We may collect personal details that you provide when you:

Request a service or schedule an appointment.
Fill out a contact form or request a quote.
Communicate with our team via phone, email, or online chat.

This may include:
✔ Full name
✔ Phone number
✔ Email address
✔ Physical address
✔ Service-related preferences and details

b. Payment Information

When you make a payment for our services, we collect billing details. However, all payment transactions are securely processed through third-party payment processors, and we do not store sensitive financial information such as credit card numbers.

c. Technical & Usage Information

When you visit our website, we automatically collect data related to your browsing activity, including:

IP address
Browser type and operating system
Pages visited and duration of visit
Referral sources (how you arrived at our site)

This data helps us optimize our website’s functionality, improve user experience, and better understand our audience.

d. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance site performance and analyze visitor behavior. You can modify your cookie settings within your browser if you prefer to limit data collection.

2. How We Use Your Information

We use the collected information to:

Deliver HVAC Services: To process service requests, schedule appointments, and communicate with you about your needs.
Process Payments & Transactions: To securely process service payments and provide invoices or receipts.
Enhance Customer Experience: To respond to inquiries, provide customer support, and ensure high-quality service.
Improve Our Website & Services: To analyze website usage patterns and optimize our offerings.
Send Service Updates & Promotions: We may send periodic emails about promotions, maintenance tips, or important updates. You can opt out at any time.
Ensure Legal & Security Compliance: We may use your data to comply with applicable laws, prevent fraud, and maintain business security.

3. How We Protect Your Information

We prioritize the security of your personal data and have implemented strict measures to prevent unauthorized access, misuse, or disclosure. These measures include:

Secure Data Storage: Your information is stored in protected databases with restricted access.
Encryption & Secure Transactions: Payment details are handled via encrypted, PCI-compliant third-party processors.
Limited Access: Only authorized personnel have access to sensitive information, ensuring confidentiality.

Despite these efforts, no internet-based service is 100% secure. We encourage users to exercise caution when sharing personal data online.

4. Information Sharing & Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

a. With Trusted Service Providers

We work with reputable third-party providers to assist with:

Payment processing
Scheduling and customer management
Email communications and marketing

These providers are required to protect your data and use it solely for the services they provide to us.

b. Legal Compliance & Protection

We may disclose your information if required by law, regulation, or legal process, including:

Responding to subpoenas, court orders, or government inquiries.
Protecting against fraudulent activities, security threats, or violations of our terms.

5. Your Rights & Choices

You have the right to:

✔ Access & Update Your Information: You can request to review, correct, or update your personal data.
✔ Opt-Out of Marketing Communications: You may unsubscribe from emails at any time by clicking the opt-out link.
✔ Restrict Cookies & Tracking: Adjust your browser settings to limit or disable cookies.
✔ Request Data Deletion: If you wish to have your personal data removed from our records, contact us.

To exercise any of these rights, please reach out using the contact details below.

6. Retention of Your Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

7. Third-Party Links & External Sites

Our website may contain links to third-party websites, including social media platforms or external service providers. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Your continued use of our website and services constitutes acceptance of any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📍 Precise Air & Heating
📞 [(602) 396-0869]
📧 [preciseairandheating@yahoo.com]
🌐 [https://preciseairandheating.com]

We value your trust and are committed to keeping your personal information safe and secure. Thank you for choosing Precise Air & Heating for your HVAC needs!

Heating & Cooling Experts in Gilbert, AZ & Surrounding Areas