Terms of Service
Effective Date: [01/01/2025]
Welcome to Precise Air & Heating. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or utilizing our HVAC services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our website or services.
1. Definitions
- "Company," "we," "us," or "our" refers to Precise Air & Heating.
- "Customer," "you," or "your" refers to any individual or business using our services.
- "Services" refers to our HVAC-related offerings, including installation, maintenance, repairs, consultations, and any other services we provide.
- "Website" refers to [Your Website URL].
2. Service Agreement
By scheduling or using our services, you agree to the following terms:
a. Eligibility
- You must be at least 18 years old to request services.
- You must provide accurate and up-to-date contact and service location details.
b. Service Scope
- We provide HVAC installation, maintenance, repairs, and energy efficiency upgrades for residential and commercial properties.
- Service availability may vary depending on location, weather conditions, and technician availability.
- All services are performed by licensed, trained, and certified professionals.
c. Estimates & Pricing
- Any estimates provided are subject to change based on additional findings during service.
- Pricing is transparent, and additional costs will be communicated before work is completed.
- Promotional offers and discounts are subject to availability and expiration dates.
d. Scheduling & Cancellations
- Service appointments must be scheduled in advance.
- Cancellations or reschedules must be made at least 24 hours in advance to avoid a cancellation fee.
- Emergency services may be available at an additional charge.
3. Payments & Billing
a. Payment Terms
- Payments are due upon service completion, unless otherwise stated in a written agreement.
- We accept cash, credit/debit cards, and other approved payment methods.
- Financing options may be available for qualified customers.
b. Late Payments & Fees
- Any unpaid balances may be subject to late fees.
- Failure to pay may result in service suspension and potential legal action.
c. Refunds & Warranty
- Refunds are not provided for completed services unless determined by management.
- We offer a 10-year workmanship guarantee, covering defects in installation or service errors.
- Manufacturer warranties may apply to HVAC equipment but are subject to their respective terms.
4. Customer Responsibilities
As a customer, you agree to:
✔ Provide a safe and accessible work environment for our technicians.
✔ Allow necessary inspections before and after service completion.
✔ Follow proper HVAC system maintenance recommendations.
✔ Promptly report any issues or concerns regarding our services.
We are not liable for issues arising from misuse, lack of maintenance, or third-party interference.
5. Limitation of Liability
To the fullest extent permitted by law, Precise Air & Heating shall not be liable for:
- Indirect, incidental, or consequential damages related to service delays, failures, or HVAC malfunctions.
- Loss of business, property damage, or personal injury resulting from system failures, weather conditions, or unforeseen circumstances.
- Customer negligence, improper system use, or failure to follow maintenance recommendations.
In no event shall our total liability exceed the amount paid for the specific service rendered.
6. Warranty & Disclaimers
- We offer a 10-year workmanship guarantee on our installations.
- Manufacturer warranties apply to parts and equipment but must be registered and maintained as required.
- We do not guarantee HVAC performance if external factors (e.g., weather, lack of maintenance, third-party modifications) affect system operation.
- Any unauthorized repairs or tampering with installed systems will void our warranty.
7. Website Use & Intellectual Property
a. Acceptable Use
By using our website, you agree to:
✔ Access content for personal, non-commercial use only.
✔ Refrain from copying, distributing, or modifying website content without written permission.
✔ Not engage in fraudulent, abusive, or unlawful activities on our website.
b. Intellectual Property
- All website content, logos, graphics, and text are owned by Precise Air & Heating and protected under copyright laws.
- Unauthorized use of our content may result in legal action.
8. Privacy & Data Protection
We respect your privacy. Our collection and use of personal information are governed by our [Privacy Policy], which outlines how we handle data.
By using our services, you consent to data collection for service fulfillment, marketing, and communication purposes.
9. Changes to These Terms
We may update these Terms at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the latest Terms.
10. Dispute Resolution & Governing Law
- Dispute Resolution: In the event of a dispute, we encourage resolving it informally. If unresolved, disputes may be handled through mediation or arbitration.
- Governing Law: These Terms are governed by the laws of the State of Arizona.
11. Contact Us
If you have any questions regarding these Terms, please contact us:
📍 Precise Air & Heating
📞 [ (602) 396-0869 ]
📧 [ preciseairandheating@yahoo.com ]
🌐 [https://preciseairandheating.com]